Recycling Lives' car scrapping service has received a record number of 5* reviews, rating it ‘excellent’.
Scrap Car Network - our national scrap collection business - has racked up more than 5,000 reviews from customers on consumer review website Trustpilot, granting it a trust score of 9.7 out of 10.
Of those, an impressive 92% were 5*, or ‘Excellent’, and a further 6% were 4*, or ‘Great’, from drivers satisfied with our service offering of free, convenient collection, best prices and excellent customer service.
Customer Vicky wrote: “I was sad to see my little car go but Scrap Car Network solved a problem for me with no hassle.”
And Danny said: “I was sorry to see my car go after having it for 23 years but they were very efficient and courteous and the money was paid into my bank quickly.”
While Michael wrote: “Every part of the process was clear and simple. And it’s great knowing that scrapping my car will help a brilliant charity.”
Drivers who choose Scrap Car Network are supporting charity too. As part of the national Recycling Lives Group, all Scrap Car Network’s operations support our charity and social enterprises which deliver three social programmes. Our offender rehabilitation programme is supporting men and women in prison to develop skills and secure work and housing ready for release, to reduce reoffending rates. Our residential charity supports men facing homelessness to move into skilled work and stable, independent housing. And our Food Redistribution Centre takes surplus food from supermarkets to redistribute to charitable groups working with vulnerable communities.
Scrap Car Network's customer service manager Ryan Winterflood said: “People are at the heart of everything we do at Scrap Car Network and Recycling Lives, so we work hard to deliver excellent customer service. We’re so pleased our customers see this and know their custom with us supports programmes which are changing lives and building better communities.”
Read the reviews here.