We are a three time Queen’s Award-winning commercial recycler with over forty years’ experience in the recycling and waste management industry. Our commercial services support our social welfare charity, which helps vulnerable people to work their way back to independent living.
As an industry leader, we pride ourselves on the quality service, efficiency and innovation at the heart of all our departments. We aim to deliver innovative solutions and big savings to our customers while maintaining our community focus and family business feel.

Job Purpose: 
To support the Site Manager by ensuring that the administrative processes of the site run smoothly and in adherence to Recycling Lives Standards, that all output data and performance reporting is complete, accurate and provided in a timely manner.
To act as the first point of contact for the site for external parties, visitors, customers, sub-contractors, transport companies etc.

Responsibilities:
  • Deal with incoming and outgoing email and post
  • Ensure that all policies and procedures are followed
  • Assist with general administrative duties and customer services
  • Greet and assist visitors
  • Direct calls and respond to enquiries
  • Request documentation from export customers, references and annex VII’s
  • Send documents and load list to the customer after each loading
  • Weighbridge admin, updating spreadsheets and data entry
  • Cash handling
  • Data inputting
  • Use of various software systems
  • Scheduling driver jobs and handing these out
  • Liaising with other sites and departments
  • Ensure the site training records for EHS, including the safe systems of work are up to date, accurate and available for all members of staff
  • Ensure adequate PPE, consumables, tools and stationery is available and that the issue of equipment to staff is recorded
  • Inform visitors to the site and make sure they are aware of the PPE requirements and site safety rules
  • Liaise with the RL transport team to ensure stock is maintained at a low level
  • Ensure that all compliance-related documentation it up to date and correctly filed 
  • Ensure noticeboards are up to date and communications to staff are clearly displayed
  • Maintain drivers’ files, manage tach card records and provide information required to the RL transport team
  • General site updates, reporting of performance and escalation concerns
  • Ensure all incoming vehicles are identified, segregated, booked in, prepared for auction and imaged in a timely manner
  • Carry out weekly stock take in collaboration with the site Booker-In/Raw2K operative and the Cars team, ensure the stock is accurately identified and managed
  • Respond to customer collection requests and ensure vehicles are ready for collection
  • Dealing with general public enquiries for scrap car prices and paying such customers through the weighbridge system
  • Provide daily/ weekly reports 
  • Liaise with the RL transport team to ensure stock is maintained at a low level
  • Liaise with subcontractors/customers for the timely removal of materials from the site (e.g. tyres, CATs, batteries, alloy wheels, export, etc.)
  • Manage the workload of any site-based drivers carrying out local household collections
  • Operate the weighbridge and record loads out in the logistics database
  • To ensure daily check sheets are available for all plant and equipment on site
  • Ensure there is a system in place for storing of completed check sheets and that any faults have been reported
  • Support the site manager to complete the daily site diary task as appropriate (e.g. complete daily CCTV checks, etc.)
  • Ensure all documentation produced is compliant with the appropriate regulations – waste consignment notes, waste transfer notes, etc.
  • Ensure the site administration activities are operating smoothly and accurately
  • Ensure that all the compliance related documentation is up to date and correctly filed (e.g. weighbridge calibration)
  • Maintain drivers files, manage tacho card records and provide information required to the RL transport team
  • Ensure noticeboards are up to date and communications to staff are clearly displayed
  • Able to deputise for the site manager for short-term absences from the business
Person Specification
  • Someone who is trustworthy and has an attention to detail
  • Someone who is computer literate and must be able to use excel to a decent standard
  • Good customer service
  • Experience working in a fast-paced, pressurised environment
  • Good organisational skills
  • Ability to communicate with a wide range of people such as staff, directors and customers
  • Ability to prioritise certain work and good at timekeeping
  • Willing to be flexible with working hours
  • Possess excellent verbal and written communication skills
  • Be able to prioritise responsibilities effectively
  • Good Microsoft Office Suite skills
  • A ‘Can Do’ positive attitude
  • A determined and resilient approach
  • Can demonstrate fresh thinking and ideas
  • Passionate about Recycling Lives ethos
  • Working independently
  • Office experience
  • Weighbridge experience preferred but not essential
  • Good telephone manner
  • Able to take all standard decisions in line with relevant procedures and guidelines, and other decisions to be referred to the Site Manager
  • Your approach to work will be structured and organised, you will be adept at efficiently running administrative and reporting processes, taking a pride in providing accurate and timely information
  • You will take pride in the work that Recycling Lives does to help people lead an independent life and engage with our charity colleagues as necessary to help more people as the business grows 
Skills, Knowledge and Experience 

Desired:

  • Previous experience within the Recycling Sector
  • Equivalent 2 GCSE A-C (including Maths and English)

Essential:

  • Efficient in the use of Microsoft Office (Word, Excel and Outlook)
  • High attention to detail and the ability to work accurately 
  • Previous experience in an administrative role 
  • Excellent communication skills 
  • Well organised and structured approach to work 
  • Excellent verbal and written communication skills

Benefits:

  • Health Care Cash Plan Scheme (after qualifying period)
  • FairQuid Credit Union Savings and Loan Scheme (after qualifying period)
  • Employee Wellbeing initiatives
  • Employee reward scheme
  • Discounted tickets to tourist attractions
  • Staff family events
  • Excellent progression opportunities
  • Cycle to work
  • Salary Sacrifice Lease Car Scheme

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Apply now to join our award-winning team. Whether you’re starting your career or looking to bring your expertise and experience to a unique, social business, we’re developing a growing, diverse staff team.

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